Sonic Cameras – Buyer Beware

Most of the time I like to post things that are nice, comfortable, and sweet.  I like to include pretty pictures and like to uplift someones day but unfortunately, today is not one of those days and I feel the need to warn possible buyers who may consider ordering from www.soniccameras.com

Yesterday, I had something up my sleeve that I wasn’t going to announce until my surprise had arrived — I’m so glad I decided to wait.  I had ordered a Nikon D700 which is a sports car of a camera, professional grade with the best capability to shoot indoors or in low light situations plus so many other wonderful features that would give me a huge advantage in my photography.  You can read all about the marvelous thing on Ken Rockwell’s wonderful site at http://www.kenrockwell.com/nikon/d700.htm.  I was upgrading, and not only upgrading but really taking a huge leap in my equipment and was super excited — I started researching everything about it, looking up photographs on Flickr that were taken with D700’s and enjoying every minute of anticipation waiting for the weeks up when it would arrive on my doorstep.  Not only was I getting the camera body, but also a 50 mm lens that would be awesome for portraits and macro shooting — I was in bliss.

Today, I get home from the Big City to receive a message on my answering machine asking to call Sonic Cameras to confirm my order.  I called, and the man asked me for the three digit number on the back of my credit card, I gave it to him then he proceeded (with a snotty voice) asking me why I had only ordered the body and not the charger etc. that comes with the camera.  I said that I didn’t realize it didn’t come with that and that my husband had ordered it for me as a gift — The guy also was speaking very quickly, and was obviously high-pressure sales and it didn’t help that he had a NY’er accent which I could not understand.  By the time I was done with him my bill was from $1,200 (including the lens) to $2549.  Big difference eh?!  I hung up with him and talked to Simon who was pissed and called the guy back.  Thankfully he likes to argue and will have no problem pushing back if being pushed; something I have a hard time with though I shouldn’t.  So we had the charges reversed and I’m no longer anticipating a super cool camera to arrive within the week.  It’s both depressing and a good thing, I wouldn’t want to support a company like that.  They didn’t even have the camera marked as gray market (which it was and thus so cheap) on their website.  It even included a 1 Year USA Warranty which leads you to believe it’s the real deal. 

I think they used the three digit number as an excuse to talk to me in person and use the High-Pressure Sales Pitch — Why wouldn’t you include a box in your order form on the website for the three digit number?  Everyone else does.

Edited To Add: http://www.resellerratings.com/store/Sonic_Cameras

Yikes… Looks like I really got scammed, the good thing is that there’s a nice website to check out companies at www.resellerratings.com and that my credit card (checked online) has no activity.

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About mudranch

I live in the country, I love to take photos, I'm a shepherdess, I adore my husband and daughter, I walk in the will of Christ.

Posted on April 7, 2009, in Me, Photography, Rant. Bookmark the permalink. 6 Comments.

  1. What a bummer! Always check out the ratings – some of the online electronics sellers are serious scammers. I hope you are still able to get your dream camera – sounds cool 🙂

  2. Oh, that is so sad. Thanks for the heads up!

  3. I’m so glad I have a good camera store within driving distance. I may pay a little more, but the confidence and service is priceless. Can’t wait to “see” your dream camera 🙂

  4. There are a number of really good camera stores with websites, Glaziers is one, B&H Photo is another. Hope you get your camera with all its buttons and doodads. It should be amazing!

  5. Thanks for this informative post…..I do almost everything online anymore. I’m hoping to upgrade in the camera department in the next 6 months….

  6. These people are professional con artist. They are sick and the Better
    Business Bureau needs to do something about these crooks. Nothing
    but bait and switch.

    Deal with these folks and you will be forever sorry. Order a Nikon D80, they wanted me to buy more stuff, when I refused they said item out of stock, sorry. I then order a D90, they again wanted me to buy more stuff,
    I again refused and again they told me item out of stock-sorry. These
    folks are professional scam artists.

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