Sonic Cameras – Buyer Beware
Most of the time I like to post things that are nice, comfortable, and sweet. I like to include pretty pictures and like to uplift someones day but unfortunately, today is not one of those days and I feel the need to warn possible buyers who may consider ordering from www.soniccameras.com.
Yesterday, I had something up my sleeve that I wasn’t going to announce until my surprise had arrived — I’m so glad I decided to wait. I had ordered a Nikon D700 which is a sports car of a camera, professional grade with the best capability to shoot indoors or in low light situations plus so many other wonderful features that would give me a huge advantage in my photography. You can read all about the marvelous thing on Ken Rockwell’s wonderful site at http://www.kenrockwell.com/nikon/d700.htm. I was upgrading, and not only upgrading but really taking a huge leap in my equipment and was super excited — I started researching everything about it, looking up photographs on Flickr that were taken with D700’s and enjoying every minute of anticipation waiting for the weeks up when it would arrive on my doorstep. Not only was I getting the camera body, but also a 50 mm lens that would be awesome for portraits and macro shooting — I was in bliss.
Today, I get home from the Big City to receive a message on my answering machine asking to call Sonic Cameras to confirm my order. I called, and the man asked me for the three digit number on the back of my credit card, I gave it to him then he proceeded (with a snotty voice) asking me why I had only ordered the body and not the charger etc. that comes with the camera. I said that I didn’t realize it didn’t come with that and that my husband had ordered it for me as a gift — The guy also was speaking very quickly, and was obviously high-pressure sales and it didn’t help that he had a NY’er accent which I could not understand. By the time I was done with him my bill was from $1,200 (including the lens) to $2549. Big difference eh?! I hung up with him and talked to Simon who was pissed and called the guy back. Thankfully he likes to argue and will have no problem pushing back if being pushed; something I have a hard time with though I shouldn’t. So we had the charges reversed and I’m no longer anticipating a super cool camera to arrive within the week. It’s both depressing and a good thing, I wouldn’t want to support a company like that. They didn’t even have the camera marked as gray market (which it was and thus so cheap) on their website. It even included a 1 Year USA Warranty which leads you to believe it’s the real deal.
I think they used the three digit number as an excuse to talk to me in person and use the High-Pressure Sales Pitch — Why wouldn’t you include a box in your order form on the website for the three digit number? Everyone else does.
Edited To Add: http://www.resellerratings.com/store/Sonic_Cameras
Yikes… Looks like I really got scammed, the good thing is that there’s a nice website to check out companies at www.resellerratings.com and that my credit card (checked online) has no activity.